Terms & Conditions

A legal disclaimer

Terms & Conditions

Last updated: September 29, 2026

1. About these terms

These Terms & Conditions ("Terms") are an agreement between you and Habit Pilates LLC ("Habit Pilates," "we," "us"), which runs the Pilates studio at 3136 W Balboa Blvd, Newport Beach, CA 92663.

They apply when you:

use habitpilates.com or the Habit Pilates app
create an account, book a class or buy a membership, class pack or offer
take a class, private session or event at our studio

By doing any of these, you agree to these Terms, our Privacy Policy and our Liability Waiver. If you don't agree, please don't use our services.

Clients under 18 need a parent or guardian's signed consent and waiver to create an account and take classes.

2. Your account and booking

Your account. Keep your account details accurate and your password private. You're responsible for bookings and purchases made through your account. Accounts, memberships and class credits are personal and can't be shared, sold or transferred, except guest passes that come with your membership.
How to book. Book through the Habit Pilates app or our Book a Class page. Bookings are handled by Arketa, and its terms may also apply.
Arrival. Please arrive 10 minutes before class. Late arrivals are cut off 5 minutes after class starts. If you miss the cutoff, your spot may go to someone on the waitlist and count as a late cancel.
Waitlists. If a class is full, join the waitlist. If a spot opens more than 4 hours before class, you'll be added automatically and notified. If a spot opens within 4 hours of class, we'll text you instead, and you'll have 15 minutes to claim it before it's offered to the next person in line. Once you're in the class, the usual cancellation rules apply.
Schedule changes. We may change instructors, class times or formats, or cancel a class. If we cancel, we'll return your class credit or refund that booking.

3. Cancellations, late cancels and no-shows

You can cancel a booking for free up to 8 hours before class, in the app or on our website.

Situation

Class pack / intro offer

Monthly or Local membership

Cancel 8+ hours before class

Credit returned

No charge

Cancel within 8 hours (late cancel)

Credit used

Class counts toward your monthly limit + $15 fee

No-show

Credit used

Class counts toward your monthly limit + $20 fee

Fees are charged to your card on file.

We may waive fees for emergencies, illness or injury. Just email hello@habitpilates.com.

4. Memberships and class packs

Monthly memberships (4x Monthly, 8x Monthly, 12x Monthly, Unlimited and the Local Membership):

Auto-renewal. Your membership renews automatically every month on your purchase date. We charge your card on file the current monthly price until you cancel. By buying one, you agree to these recurring charges.
No commitment. There's no minimum term and no notice period. Cancel any time before your next billing date and you won't be charged again. Your membership stays active until the end of the month you've paid for. Cancel in the app or by emailing hello@habitpilates.com. We'll confirm your cancellation by email.
Unused classes. Classes on limited plans (4x, 8x, 12x) don't roll over. They expire at the end of each billing month.
Local Membership rate. The $225/month Local Membership rate is locked for as long as your membership stays active without a break. If you cancel and rejoin, current pricing applies. The Local Membership is available in limited numbers and we may stop offering it to new members at any time.
Freezes. We're flexible about freezing memberships. Email hello@habitpilates.com before your next billing date to set one up.
Failed payments. If a payment fails, we'll try again and may pause your bookings until it goes through.

Class packs (3, 5 and 10 packs) expire 90 days after purchase. The 3 Class Pack is limited to one per person. Expired classes can't be refunded or extended, except where required by law.

All classes are 50 minutes unless otherwise listed.

5. Refunds

All purchases are final and non-refundable, except:

where we cancel a class or can't provide a service you paid for
where you have a medical condition that stops you from attending, with a doctor's note. We may then refund or freeze the unused portion
where refunds are required by law, including any right to cancel under California law

Approved refunds go back to your original payment method.

6. Intro offers, promotions and referrals

Intro offers (2 for 1 for $35 and 2 Weeks Unlimited for $79) are for first-time clients only, one per person, and can't be combined with other offers. 2 for 1 expires 30 days after purchase. 2 Weeks Unlimited expires 14 days after purchase. Neither renews automatically.
Referral program. When someone you refer buys their first monthly membership, they get 50% off their first month and you get 50% off your next month. The person you refer must be new to Habit Pilates, and you can't refer yourself or open a second account. Referral credits have no cash value and are applied after the referred client's first payment.
Promotions end on the date shown and may be changed or withdrawn at any time. Gift cards and credits have no cash value except where California law requires it.

7. Your health and assumption of risk

Reformer Pilates is physical exercise and carries a risk of injury, including strains, sprains and, rarely, serious injury.

Check with your doctor first if you are pregnant or postpartum, recovering from injury or surgery, or have a heart, blood pressure, joint, back or other medical condition.
Tell your instructor before class about any injury, pregnancy or condition. Stop and let us know if you feel pain, dizziness or discomfort.
Our instructors are not medical providers. Their advice isn't medical advice.
You take part voluntarily and accept the risks that come with exercise, including using reformers, springs and other equipment. Everyone must sign our separate Liability Waiver before their first class.

8. Studio rules

Follow your instructor's directions on equipment setup and springs. Don't adjust equipment in ways you haven't been shown.
Wipe down your reformer after class.
Keep phones silent and put them away during class.
Be respectful to staff and other clients. We may refuse service to, or cancel the membership of, anyone who is unsafe, harassing or disruptive, and refund any unused prepaid classes.
We aren't responsible for lost, stolen or damaged belongings. Parking at The Landing is subject to its own posted rules.

9. Website and app

All content on habitpilates.com and in our app belongs to Habit Pilates or its licensors. That includes our name, logo, photos, text, class formats and videos. You may use it for your own personal use only. Please don't copy, resell or scrape it, interfere with the site or app, or use them for anything unlawful.

We work to keep the site, app and schedule accurate and available, but we can't guarantee they'll always be error-free or uninterrupted.

10. Photos and video

We sometimes take photos or video in the studio for social media and marketing, and we'll announce it before class. If you'd rather not appear, tell your instructor or email us and we'll keep you out of the shot or remove the post. Please ask other clients before you photograph or film them.

11. Limitation of liability

To the fullest extent the law allows, Habit Pilates and its owners, staff and instructors are not liable for indirect, incidental or consequential losses.

This doesn't limit liability for gross negligence, willful misconduct, or anything else that can't be limited under California law.

12. Indemnity

You agree to cover Habit Pilates's costs from claims that arise from your breach of these Terms, or from your guests' breach where you booked for them.

13. Governing law and disputes

These Terms are governed by California law. If you have a concern, please email hello@habitpilates.com first and we'll try to resolve it informally. Any dispute not resolved that way will be heard in the courts of Orange County, California, unless small claims court applies.

14. Changes to these Terms

We may update these Terms from time to time. We'll post the new version here with a new "Last updated" date. For material changes that affect active memberships, we'll email you in advance. If you keep using our services after changes take effect, you accept the new Terms.

15. Contact us

Habit Pilates, 3136 W Balboa Blvd, Newport Beach, CA 92663

Phone: 949-649-4705 · Email: hello@habitpilates.com